Privacy Policy

Introduction
Na Tomba is dedicated to being the preferred choice for our guests, owners, and team. We understand the importance of privacy and data protection for everyone involved with our resort. As such, we are committed to respecting and safeguarding your privacy rights and handling your Personal Data with the utmost care.

Compliance with Australian Privacy Principles
We adhere to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (the Privacy Act). These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information. If you have any questions or concerns about this document, please feel free to reach out via our contact page at any time.

What is Personal Information and Why Do We Collect It?
Personal Data, or Personal Information, refers to any information that can directly (e.g., your name) or indirectly (e.g., your email address or telephone number) identify you. This may include, but is not limited to, your name, address, phone number, credit card details, reservation information, preferences, age, gender, or occupation.

How We Collect and Use Personal Information
We collect your Personal Information primarily to provide you with our services, communicate with our clients, and for marketing purposes. We may also use your Personal Information for related secondary purposes that you would reasonably expect. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.

Sensitive Information
Sensitive Information includes data such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, or health-related information. We only use sensitive information for its primary purpose, a directly related secondary purpose, with your consent, or where required or authorised by law.

Disclosure and Security of Personal Information
Your Personal Information may be disclosed with your consent or where required or authorised by law. We take reasonable steps to store your Personal Information securely and protect it from unauthorised access, modification, or disclosure. When your information is no longer required, we will ensure it is destroyed or de-identified.

Access and Accuracy of Personal Information
You may access and update your Personal Information, subject to certain exceptions. To request access, please contact us in writing. We aim to ensure that your Personal Information remains accurate, complete, and up-to-date.

Policy Updates
We may update this Privacy Policy from time to time and will notify you of any significant changes. Any updates will take effect immediately once posted on our website, unless otherwise stated.

Privacy Policy Complaints and Enquiries
If you have any queries or complaints regarding our Privacy Policy, please contact us.

Na Tomba is committed to providing high-quality service while protecting your privacy. This policy outlines our ongoing responsibilities in managing your Personal Information in line with the Australian Privacy Principles (APPs).

For more information about the Australian Privacy Principles, please visit the Office of the Australian Information Commissioner: https://www.oaic.gov.au